Bank-Grade Protection & Zero Trust Architecture

Security & Compliance

Built from the ground up with military-grade tenant isolation, encrypted POS pipelines, audit logging, and automated threat mitigation.

Multi-Tenant Isolation

Every POS checkout, KOT print, room reservation, and financial metric is strictly segregated by verified tenant and branch boundaries in the SQL execution pipeline.

2FA & Role Access Control

Two-factor authentication (2FA) with time-based OTPs, secure session management with automatic idle expiration, and granular role permissions for cashier vs admin operations.

Comprehensive Audit Logs

Every cashier action — bill adjustments, item cancellations, manual discounts, cash drawer openings, and shift closes — is permanently logged with IP and cashier IDs.

1. Encryption & Transport Security

All data transmitted between POS terminals, handheld waiter tablets, kitchen screens, and TableDesk cloud servers is protected with TLS 1.3 encryption. Passwords and credentials are cryptographically hashed using standard Blowfish/Argon2 algorithms with salted keys.

2. Payment Data & PCI-DSS Alignment

TableDesk does NOT store credit/debit card numbers or CVVs on our servers. All digital payments are processed through tokenized, certified payment gateways (such as Razorpay, Paytm, Stripe, PineLabs), ensuring full PCI-DSS compliance.

3. Automated Backups & Disaster Recovery

Daily encrypted database snapshots and real-time transaction replication ensure zero data loss. In the unlikely event of physical hardware failure, our cloud failover recovers merchant operations within minutes.

4. Vulnerability Disclosure & Bug Bounty

Security researchers and hospitality partners who detect potential security issues are encouraged to report findings directly to our security engineering team at security@decentonline.com. We acknowledge and address legitimate reports with highest urgency.